Sandy RAMIREZ

– Middle School Spanish Teacher, Advisor, and MS Coordinator
– Member of the Harley Diversity Committee, Admissions Committee, Harley Communications Team, Technology Visionaries Committee, and TIG team.
– Managing School Crises: From Theory to Application. Certified by the Trauma, Illness, Grief Consortium (TIG) https://tigconsortium.org. International Critical Incident Foundation.
– Remote Learning Taskforce and Training
– Middle School Mentor for new teachers.
– Teaching grades 5th, 7th, and 8th.
– Initiator of the Diversity, Equity, and Inclusion Program in the Middle School.
– Facilitator for AIM Survey Discovery Committee
– Trained World Language teachers across all levels in the use of online language tools and resources.
– Language learning through the communicative approach and TPR methodologies
– Cultural exposure by sharing personal experiences, documentaries, videos, articles, and the use of current events of the Spanish-speaking world.
– Trained in Responsive Classrooms, Pollyanna Racial Literacy Curriculum
– Use of Schoology (education management system), MyBackpack, and BlackBaud.
– SAT/ACT Test Proctor
– Use of technology in the classroom such as Flipgrid, Voki, Duolingo Classroom, Kami, Quizlet, Google Suite. AI Educational Implementation.

• Trained and supervised a staff of 15 residential assistants.
• Supervised 100 high school students and tutored them during evenings.
• Managed logistics and daily organization of program functions.
• Helped build a positive community of students based on motivation, ambition and leadership.
• Assisted students with personal and academic concerns.
• Led educational based workshops and extracurricular activities/outings.
• Held constant communication with parents regarding the behavior and development of their children during the program.
• Happily devoted to a 12-14 hour workday. This is where my passion for education began.

• Director of the One & Done program which focuses on helping employees solve their insurance claims inquiries.
• Has solved more than 100 cases which has resulted in more than $80,000 in savings for employees
• Excelled in customer service and client retention for California based medical clinics.
• Responsible for four client agendas with more than 300 employees each.
• Worked closely with CEO’s, HR Directors and health insurance carriers (Kaiser, Blue Shield, Cigna etc) to insure that all client discrepancies were addressed and solved in a timely manner.
• Received numerous compliments from clients regarding my timely communication, great work ethic and top of the line customer service.
• Solely responsible for helping Spanish speaking employees with their claims inquiries as well as the creation and production of Spanish benefit booklets.